Comparison

XIGNEX vs IBEX

IBEX (NASDAQ: IBEX) is a Washington, D.C.-headquartered, publicly listed customer experience outsourcing company with delivery centers in the Philippines and other offshore markets, known for analytics-driven CX programs. XIGNEX is a Cebu-based BPO built for mid-market and growing companies that want a dedicated, directly accessible team.

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About IBEX

IBEX is a publicly listed, analytics-driven CX outsourcing provider operating delivery centers across the Philippines and other offshore markets for enterprise clients.

Side-by-Side Comparison

	XIGNEX	IBEX
Typical client size	Startups, SMBs, and mid-market teams (5–200 seats)	Large enterprise accounts
Engagement model	Direct access to founders/leadership, flexible minimums	Enterprise account management, standardized programs
Minimum seats	5 seats	Typically much higher, enterprise-oriented
Onboarding time	2–4 weeks	Varies by program, often longer for enterprise rollouts
Pricing transparency	Published per-seat model, quote within 24 hours	Custom enterprise procurement process
Location	Cebu City, Philippines (single site, direct oversight)	Multi-country, including Philippine delivery centers

Frequently Asked Questions

Is XIGNEX a direct alternative to IBEX?

For large enterprise programs wanting analytics-driven CX at scale, IBEX’s public-company infrastructure may fit better. For mid-market and growing companies that want a dedicated, directly accessible team without enterprise minimums, XIGNEX is built for that segment.

Does XIGNEX have any affiliation with IBEX?

No. XIGNEX is an independent company. This page is an informational comparison based on publicly available information about IBEX’s business model and scale.

This comparison uses general, publicly available information about IBEX’s business model and market position. XIGNEX is not affiliated with IBEX. Contact each provider directly for current pricing, terms, and capabilities.

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